Contact Us

Customer Care

At Serenus Living, every inquiry is handled with care, discretion, and thoughtful attention to detail.

Whether you have a question about your order, require product assistance, or need further support, our team is here to ensure a seamless experience from start to finish.

General Enquiries: hello@serenusliving.com
Customer Support: support@serenusliving.com
Returns: returns@serenusliving.com

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM

Order Support: Please include your order number so we can assist promptly and efficiently.

We aim to respond within 24–48 hours. You may also reach us through the contact form below.